Quality Policy

We at OXFORD MEDICAL CENTRE LABORATORY – a clinical testing laboratory pledge commitment for good professional practices towards the best possible customer satisfaction by achieving quality in our technical services through impartial, competent, and consistent laboratory operations.

We provide reliable and accurate test results while maintaining confidentiality by familiarising all laboratory personnel with the documentation and implementation policies and procedures in their work conformity.

It is the Laboratory management’s commitment to maintain good laboratory practices and good professional practices of our services to our customers through compliance to its QMS, to the GYS 170:2021 standard and to relevant legal requirements.

The laboratory ensures that continual improvement of its services and QMS is achieved through regular training of its personnel, upgrading of equipment and processes by:

• Maintaining and continually improving the effectiveness of the management system based on GYS 170:2021

• Employment of qualified, trained and competent technical staff

• Maintaining laboratory testing equipment.